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Thursday, February 18, 2016

Q12 and Strengths Boost Engagement and Productivity -- Gallup Called to Coach: Ryan Houmand -- S4E2

On a recent Called to Coach, we spoke with Gallup-Certified Strengths Coach, Ryan Houmand.

Ryan was in a management position in "Corporate America" for almost 20 years. He explained that during the last four years, "If it weren't for the money, I would do something else." Fortuitously, he was let go from his job shortly after that point. Ryan then took the Clifton StrengthsFinder, and it resonated with him. He saw it as a tool to help others and knew the science behind the assessment was irrefutable. 

Ryan believes that managers in "the Corporate America world" can make that world a great place to work for a lot of frontline employees. He explained, "When I worked as a corporate manager, I spent 80% of my time on projects, and only 20% of my time on coaching my team." Ryan would like to invert that dynamic, so managers spent 80% of their time coaching employees and 20% working on projects. He said, "This is the key for frontline managers -- to become coaches."

Ryan also explained that Gallup's Q12 assessment -- which measures workplace engagement for employees -- coupled with creating a strengths-based environment through Clifton StrengthsFinder can transform an organization. He said that when an organization has higher engagement -- through their purposeful use of Q12 and Clifton StrengthsFinder -- their productivity increases measurably.  Ryan relies on Gallup data regarding these interventions and employee productivity because Gallup has found that engaged employees are 7.8% more productive. Ryan said, "In a 40 hour work week, 7.8% more productivity is 37 more productive minutes every day for each employees." As the average size of a company is 13 employees, if all of those employees are engaged and working 37 more productive minutes every day -- that is like adding an extra person to the team without actually hiring anyone. It boosts an organization's bottom line and saves the company onboarding costs, and paying another employee's compensation and benefits.

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Ryan's focus is transforming good managers into great managers and building the world's most engaged teams. He coaches leaders at all levels, primarily working from the top down. He then leads sessions with managers and their teams.
Ryan's top five strengths are Arranger, Activator, Positivity, Maximizer and Belief. 

1 comment :

Beckie Jorgensen said...

Great Job Ryan! I really enjoyed your insight!

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