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Tuesday, August 18, 2015

Finding CliftonStrengths Overseas -- Called to Coach: Mandy Smith

On a recent Called to Coach we spoke with Gallup-Certified Strengths Coach, Mandy Smith.

At the beginning of her career, Mandy spent 12 years in leadership positions for her local government in Australia. She interacted daily with government employees and the members of the public that she served, often encountering people who struggled with low self-worth and feelings of despondency. Although Mandy tried to reassure these people that they were great, she found it difficult to communicate that message without the right language and tools to describe the unique qualities of each individual.

After the birth of her first child, Mandy and her family moved to the United Arab Emirates. She explained that living in a new country with a newborn forced her outside of her comfort zone both personally and professionally. She decided to turn this discomfort into an opportunity by starting her own learning and development consultant business to train corporate employees in the UAE. Like her previous efforts in local government, Mandy wanted to improve the lives of employees who felt low self-worth.
As her business grew, Mandy had the opportunity to work with many companies in the region. When she signed on to a 12 month consulting project with Sony Pictures, it would prove to be a transformative experience for her. During Mandy's first day at Sony Pictures, she could feel the company was different -- employees were excited about their work, they engaged with each other enthusiastically during lunch and had animated conversations in the hallway. Mandy wondered what was creating this incredible corporate culture?

She quickly discovered that Sony Pictures had created a strengths-based environment that incorporated the Clifton StrengthsFinder and strengths philosophy into the day-to-day lives of its employees. During Mandy’s consultancy with Sony Pictures, she conducted strengths introduction sessions with new employees. She quickly learned about strengths and was blown away by its emphasis on what is right with people. Mandy had finally found the language she was searching for! She incorporated strengths into her consulting business and is now a Gallup-Certified Strengths Coach.Visit Gallup Strengths Center to browse our myriad of products and learning opportunities for strengths-based development.

Continue the coaching conversation on Facebook and Twitter. It’s a great way to network with others who share a passion for strengths!

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Mandy’s greatest passion is to help individuals, teams and organizations to realize and play to their strengths and be part of the success that follows. Utilizing her ‘Activator’ and 'Maximizer' strengths, Mandy helps clients to leverage their strengths and determine the specific actions that need to be taken to achieve their goals and be the best they can be. She holds clients accountable for agreed actions to ensure progress.  

Mandy's top five strengths: Communication | Activator | Maximiser | Input | Futuristic.

1 comment :

Dalila Hernandez said...

Thank you Jim, Anne and Mandy, for this amazing Called to Coach. The questions you made to Mandy were amazing that lead to incredibly helpful insights about her success stories. I learned, Mandy, so much about the authenticity, trueness, and open mindeness of your experience and learning. Thank you! One of the things it was really powerful to me was your sharings about the inner resistances we and our clients may face in the journey to our Strengths Self-Actualization, like the ideas we all may have of "being not enough", "being not smart enough" and not valuing ourselves for who we really are. Also, I loved how you help me see the importance of language in asking great questions to our clients when they might be feeling a bit overwhelmed in face of a specific situation: "Why do you choose to feel like that?" The refinement of the accountability element in coaching our client was also pure gold, by asking questions like: "When are you doing your homework?" And following up with the client after he/she said was going to do it. All these responded to some of the questions that recently popped up into my mind. Thank you for this Called to Coach! Substantial, Impactful, and Helpful.

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