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Monday, December 22, 2014

The Great Manager: Lynn Harris

On a recent The Great Manager webcast, we talked with Lynn Harris, Director of Rehab Services for Greenfield Area Medical Center in Greenfield, Ohio. Lynn was a nominee for Manager of the Year at the 2014 Gallup Great Workplace Awards.

Monday, December 15, 2014

Coaching a Manager vs. an Individual Contributor

By Louisa Warren, Senior Practice Consultant, Gallup

The key difference when coaching a manager is that they are in a position to help and support others, and every strength they have has to be considered in the light of its impact on their team. Whilst their own goals, objectives and career plans can form the basis of one conversation, what is the difference they can make to their team through their strengths?  

I have had the opportunity to coach sales managers who were previously highly successful sales reps. An important question to begin with is, “What made you take the path of management?” Their response to this will give you a clue into which of their strengths matter the most in their new role. Whenever a manager has ‘Achiever’ in their top five, we talk about what success used to look like for them and what it looks like now. I have heard talented managers describe how they have a whole new outlook on their work, because the success of the individuals on their team now defines their own success. It is as if they are channeling that Achiever drive very differently. Conversely, I have also seen situations where the manager finds it hard to “let go” of the fact that it is no longer simply a case of setting and achieving their own goals and then speeding off to achieve them. Somewhere within themselves they need to find the resources to tune into others, to put others center stage, and take more of a back seat themselves.

A manager with high Competition has to be careful not to try to compete directly with their own team -- instead, they need to create an atmosphere in which people strive to win, both as individuals and as a team. Again, the same strength, but channelled differently. For those with particularly strong Competition, it might be necessary to use their sporting life as an extra outlet for their own need to win!

It may be important to consider the manager’s strengths first and foremost as an individual, and then through the lens of management -- as a leader of others. Circumstances change, but we take our strengths with us wherever we go. We don’t magically get a new set of themes to match the new job description. Start with clues to their success as an individual, then challenge them to think about how that success will look as a leader. Points to consider:

  • How do their themes help them to set goals (for self and others?)
  • How do their themes help them respond to the multiple demands of leadership?
  • Which themes enable them to communicate a powerful message?

Management is a different ballgame, but with the right coaching you can set a manager up for success -- to be a “talent multiplier” who will make a real difference to their team, both the individuals and the group, and help them achieve excellence.  

Louisa Warren is a Senior Practice Consultant at Gallup; she joined the company in 1991. Her primary areas of expertise are in recruitment and development. She uses her understanding of individual talent to position employees correctly in roles and help them fulfill their potential. Prior to joining Gallup, Louisa taught French and German in the secondary sector and later served as Assistant Director of the British Atlantic Committee, a NATO-affiliated organisation. A native English speaker, she is fluent in French and German and provides consulting to Gallup’s clients in these languages.

Louisa's top five strengths: Context | Harmony | Individualization | Arranger | Maximizer.

Register for future webcasts.

Friday, December 12, 2014

Gallup Called to Coach: Leisa Anslinger and Stephanie Moore --S2E22

On the latest episode of Called to Coach, we hosted Leisa Anslinger and Stephanie Moore, Co-Directors of Catholic Life and Faith. 

Communication -- Great Speakers and Great Listeners -- Theme Thursday Season 1

On a recent Theme Thursday live webcast, we discussed the Communication theme with Gallup Learning and Development Consultant Heather Wright. Heather’s top five strengths are Communication, Individualization, Maximizer, Harmony and Focus.

People with strong Communication talents bring attention and focus to important messages. They can find words for not only their own thoughts and feelings, but for those of others. This gives them the ability to reach out and connect with others in meaningful ways.

Wednesday, December 10, 2014


By Curt Liesveld, Learning and Development Senior Consultant, Gallup

Strengths coaching is an approach to coaching that intentionally focuses on a person's natural ability. My first goal as a strengths coach is to help an individual capitalize on their natural ability, that is, those ways of thinking, feeling and behaving that they can productively apply with the most ease and enjoyment. In addition, I work with individuals to help them understand and manage their vulnerability, that is, the situations and places where this natural ability can be easily misunderstood or unproductively applied. The people we coach will also need some help in understanding and owning their liabilities or disabilities, that is, those required ways of thinking, feeling or behaving that don't come with either ease or enjoyment. Finally, I find that strengths coaching must eventually focus on compatibility, that is, how a person's abilities coexist and cooperate with the abilities of others. Compatibility is crucial in both personal and professional success. It is at the core of great partnerships, great teams, great marriages and great families. As a result, the people we coach are often very interested in finding a magic formula for compatibility. 

Most of us think we will experience compatibility when we can find and choose the perfect partner or teammate. I am wondering if this is why people who use the Clifton StrengthsFinder are often tempted to use the CSF as a selection instrument. I can almost hear them thinking, "If I can just avoid the person that has incompatible themes and find the person who has compatible themes, everything will be perfect. If I can just find the magic CSF formula, we will all live happily ever after." 

Thursday, December 4, 2014

Earning Trust in the First Five Minutes:
A Formula for Impact

By Angela James, Learning and Development Consultant, Gallup

As a strengths coach in a strengths-based conversation, you are the expert. Conveying that message in the first five minutes is key to building trust and, ultimately, to building your success. How do you establish a conversation that makes an impact and leaves them wanting more? How do you quickly build trust?

You may be thinking, “I need to ask great questions.” And you’d be partially correct. More than simply asking great questions, you need to consider the very best questions for the individual you are coaching. What are the best questions to ask this person, and how will they react to the information being shared? Remember the odds of meeting someone with identical themes are one in 33.3 million, so every conversation is different.

The good news is the secret to personalizing a meaningful approach for any individual is right in front of you.

Wednesday, December 3, 2014

Gallup Called to Coach: Dr. Tim O. Peterson -- S2E21

On the latest episode of Called to Coach, we hosted Dr. Tim O. Peterson, Professor of Management and Associate Dean of North Dakota State University’s College of Business.

Tuesday, December 2, 2014

Monday, November 24, 2014

Southeast Asia Edition -- Gallup Called to Coach: Roy Lim

On a recent Called to Coach: Southeast Asia Edition we spoke with Gallup-Certified Strengths Coach, Roy Lim. Roy is an expert at helping individuals, managers and teams grow personally and professionally.

Monday, November 10, 2014

Positivity -- Theme Thursday

On a recent Theme Thursday live webcast, we discussed the Positivity theme with Gallup Senior Consultant Luke Sutton and, as always, Gallup Learning and Development Consultant Curt Liesveld. 

People with strong Positivity talents are generous with praise, quick to smile and always on the lookout for the upside of the situation. They bring enthusiasm to people, groups and organizations. They can stimulate others to be more productive and hopeful. They always seem to find a way to lighten the spirits of those around them. 

Wednesday, November 5, 2014

Three Questions Every Leader Should Be Asking

By Stosh D. Walsh

This is the second in a three-part series of articles by Stosh Walsh. In this series, Stosh will offer insights on coaching leaders. Read the first blog article.

The two words I hear the most from individuals I coach is, “Now what?” It doesn’t matter if the person is a recently promoted first-time manager or a C-level executive. It seems this important question lingers in the minds of most leaders who encounter strengths. In part one of this series, I argued that leaders and coaches can address this important and ubiquitous question by answering the following:

  • How do these strengths enable success in this role?
  • How does the exercise of these strengths affect others?
  • What kinds of strengths are complementary?

In part one, we explored the intentionality leaders can create by examining previous successes, using specific language from Clifton StrengthsFinder results, and mapping strengths to a role’s critical functions.

Wednesday, October 29, 2014

What About Weakness?

By Maika Leibbrandt, Gallup Learning and Development Consultant

Just like doctors answer lots of questions about illness, I find as a teacher of strengths coaches, I am ironically asked quite a bit about weakness. It’s important to understand where weakness plays into the purpose and power of strengths coaching, and I believe there are three important steps to truly mastering this concept. 

Let go of the idea that a theme can be a weakness. StrengthsFinder themes are like Switzerland -- neutral. While not particularly helpful in a game of Risk, they can be relied upon to be neither good nor bad, but simply naturally recurring patterns which, when applied and understood, can help us succeed. Remember, themes don’t make people ineffective. People make people ineffective.

Friday, October 24, 2014

Wednesday, October 22, 2014

The Great Manager: Jerry Rudzinski

On the last The Great Manager webcast, we talked to Jerry Rudzinski, Director of Sales, Stryker Patient Handling.

Friday, October 17, 2014

India Edition -- Called to Coach Recap: Samir Parikh

On the latest Called to Coach: India Edition, we spoke with Gallup-Certified Strengths Coach Samir Parikh.

Friday, October 10, 2014

The Surprising Benefits of Creating Coaching Partnerships

By Sarah Robinson

I’ve always been impressed with great business partnerships. Steven Jobs and Steve Wozniak, Bill Gates and Paul Allen, Bob Hope and Bing Crosby, Orville and Wilbur Wright are just of few examples of partnerships that have profoundly impacted us as a society. As an individual who has managed her own business for more than 20 years, I usually fly solo when consulting or coaching. I cannot say the choice to work alone has been 100% intentional. Honestly, over the last two decades the opportunity to partner with others has presented itself very infrequently. However, in the last twelve months -- a date that without coincidence correlates perfectly with the date I became a Gallup-Certified Strengths Coach -- I’ve found myself seeking out coaching partnerships and being sought out as a partner.

Thursday, October 9, 2014

Restorative -- Finding the Root of the Problem -- Theme Thursday Season 1

On the last Theme Thursday, we discussed the Restorative theme with Gallup Learning and Development Consultants Angela James and Curt Liesveld. 

Those with strong Restorative talents bring a solution-oriented mindset to daily problems. They readily take on projects that others believe “can’t be saved.” They can analyze a situation, identify potential shortcomings, and make the necessary adjustments.

Friday, October 3, 2014

Agenda-Free Coaching

No Plan? No Problem!

By Al Winseman, D.Min., Senior Learning and Development Consultant, Gallup

One of the most exciting things for me about strengths coaching is that I can honestly say I have no idea what’s going to happen in that hour. Now, you might think that for someone with low Adaptability, the unpredictable nature of the coaching conversation would be riddled with anxiety. I find it is far from that. It’s exhilarating and keeps me in the game. I don’t have an agenda for coaching -- and I believe that, more often than not, my lack of a plan is beneficial to my clients.

Let me explain.

Thursday, October 2, 2014

Called to Coach Recap: Maika Leibbrandt
(Sept. 19, 2014)

On the latest episode of Called to Coach, we hosted Senior Education Consultant Maika Leibbrandt. Maika partners with leaders to improve the engagement of their followers and customers all over the world.

Wednesday, September 24, 2014

Maximizer -- Taking Things From Good to Great -- Theme Thursday Season 1

On the last Theme Thursday, we discussed the Maximizer theme with Gallup-Certified Strengths Coach Adriane Wilson, and Gallup Advanced Learning Consultant Curt Liesveld.

Maximizers have and bring to others a focus on quality. They naturally prefer working with and for the best. They create strengths within groups by enabling each person to do what he or she naturally does best. Their drive toward excellence can lead to a new standard of success.

Monday, September 22, 2014

The Great Manager: Dr. Jim Harter

On the last The Great Manager webcast, we talked to Gallup Chief Scientist for Workplace Management and Well-Being, Jim Harter, Ph.D.

Dr. Harter says that great managers don’t just provide a fun place to work, they successfully position their employees to have a chance to grow and progress over time. More than just making a team feel good, managers are responsible for engaging their teams in order to deliver exceptional performance outcomes. These outcomes can include fewer safety incidents, higher retention rates, or increased customer engagement.

Friday, September 12, 2014

Gallup Called to Coach: Roy Spence - Season Two Episode Eighteen

On the latest episode of Called to Coach we hosted Roy Spence, Co-Founder and Chairman of GSD&M, a leading national marketing communications and advertising company. Roy is also Co-Founder and CEO of The Purpose Institute, a consulting firm that helps people and organizations discover and live their purpose.

Tuesday, September 9, 2014

Recap -- Theme Thursday: Includer

(Aug. 28, 2014)

On the last Theme Thursday, we discussed the Includer theme with Rick Koch, Gallup Learning Design Consultant, and Curt Liesveld, Gallup Advanced Learning Consultant.

Includers are sensitive to those who are excluded and have an innate desire and capacity to bring them into the group. Their thoughtful approach to others not only increases participation and communication as they ensure everyone is considered, but it also brings a level of tolerance and acceptance of diversity.

Monday, September 8, 2014

India Edition - Gallup Called to Coach Recap: Manish Puri

On the latest Called to Coach: India Edition, we spoke with Gallup-Certified Strengths Coach Manish Puri.

Manish discovered his strengths just a short time ago, in January 2014. However, over the past nine months he has completely changed the way he approaches life every day. He grew up in an environment where he was taught to shy away from his strengths and focus on developing his weaknesses. He now gets excited to start every day on the right foot, knowing that he is living positively through his natural talents.

Tuesday, September 2, 2014

Gallup Called to Coach: Dr. Sangeeta Badal --S2E17

On the latest episode of Called to Coach, we hosted Sangeeta Badal, Ph.D., Gallup Client Service Advanced Consultant. Dr. Badal is the primary researcher for Gallup’s Entrepreneurship and Job Creation initiative.

Friday, August 29, 2014

Inside the Mind of the Entrepreneur

Groundbreaking new research shows what sets Inc. 500 CEOs apart from the pack.
Gallup was pleased to take part in some exciting new research in partnership with Inc. magazine to offer Gallup’s Entrepreneurial StrengthsFinder assessment to the latest cadre of America’s fastest-growing private companies. A few excerpts from an in-depth article that appears in the September 2014 issue are below. We invite you to read the full text of the article on the Inc. website. In addition, Inc. profiled 10 successful entrepreneurs from the 2014 Inc. 500 who each are the best of the best in one of the 10 talents. Read their stories.
Imagine the U.S. economy as a somber, gray landscape. Now scan it with a thermal imaging device. See those vibrant green lights indicating heat? That's the Inc. 500.
We invited our 2014 Inc. 500 leaders to complete the Entrepreneurial StrengthsFinder assessment. One hundred fifty-five did so. Gallup then compared the results with those from a national sample of close to 2,700 entrepreneurs. In every dimension, the Inc. 500 leaders scored higher. In some cases, Everest-versus-Rushmore higher.
Gallup's chairman and CEO, Jim Clifton, contends that the United States invests too much attention and too many resources in innovation, and not enough in "the real source of economic energy, which is the unusually talented entrepreneur who is able to create a customer." He thinks the assessment can help identify people with entrepreneurial strengths so they can be encouraged and developed. That the assessment clocked the country's highest-performing entrepreneurs as the country's most talented entrepreneurs suggests he may be right.

Monday, August 25, 2014

Arranger -- Bringing People, Processes, and Productivity Together -- Theme Thursday Season 1

On the last Theme Thursday, we discussed the Arranger theme with Gallup Learning and Development Consultant, Mara Hoogerhuis. Mara’s top five strengths are Strategic, Maximizer, Relator, Responsibility, and Arranger. 

Tuesday, August 19, 2014

Gallup Called to Coach: Rita Chan

On the latest Called to Coach: Southeast Asia Edition, we spoke with Rita Chan, one of the first Gallup-Certified Strengths Coaches in Hong Kong. Rita has a passion for interacting with individuals and teams to maximize their development and productivity. She empowers people to live passionately by helping them discover their innate talents.

Friday, August 15, 2014

Gallup Courses Approved by ICF and HRCI

Attention coaches, managers, leaders, and entrepreneurs! Gallup is now approved by the International Coaching Federation (ICF) as an approved coaching specific training hours (ACSTH) provider, and also by the Human Resources Certification Institute (HRCI), which is the arm of the Society for Human Resources Management (SHRM) that issues credentials.
Why is this important? 
Participants in Gallup courses can now obtain hours toward credentials and recertification. For ICF, you can receive hours toward an ACC, PCC, or MCC credential, and for HRCI, you can receive continuing education hours toward recertification of a professional HR designation.
Who benefits?
Coaches and HR Professionals -- if you’re looking to obtain a credential with ICF or recertify an existing designation with HRCI, you can accomplish both by participating in Gallup’s public programs.
Corporate Training -- employees from other organizations who enroll in Gallup programs will receive an added benefit of receiving hours toward their professional credentials and certifications with ICF and HRCI, without having to spend extra time outside of work. Talk about employee engagement!
Entrepreneurs -- what better way to gain credibility than joining a terrific program that is approved by two of the largest credential-issuing bodies in the coaching and human resources industry? Not to mention, this is a terrific networking opportunity to grow your business and learn about exciting topics.
Below is a table that outlines the number of hours you will receive toward credentials and/or recertification with ICF and HRCI, respectively.

Wednesday, August 13, 2014

Gallup Called to Coach: Keith Baldwin -- S2E16

On the latest episode of Called to Coach, we hosted Gallup-Certified Strengths Coach Keith Baldwin. Keith’s coaching philosophy focuses on employee engagement, and helping clients understand that they cannot reach their desired levels of success unless they first create an emotionally engaged workforce.

Wednesday, August 6, 2014

Varsity Management: A Formula for Maximizing Potential in People

By Jeannie Ruhlman, Senior Practice Consultant, Gallup

Many years ago someone asked Don Clifton, “So just exactly how does a person go about turning talent into outcomes? Do you just need to identify what it is they do well?” If only it were as simple as identifying strengths and talents to unlock human potential. Knowing what a person is naturally good at and positioning them to leverage those strengths and talents is a critical first step, indeed. But this is only the first installment of a lifetime investment. People don’t really develop in a vacuum, do they? We only truly develop in response to another human being.  

As Don’s conversation unfolded that day, he encouraged people to consider the opportunity to leverage talent as an equation, and so what is now called the “Varsity Management Formula” was born: 

                  Talent x (Relationship + Expectation + Rewards/Recognition) = Per Person Productivity
T (R + E + R/R) = P3®

Tuesday, August 5, 2014

The Great Manager: Benjamin Erikson-Farr

On the last The Great Manager webcast, we talked to Benjamin Erikson-Farr, Gallup Performance Team Lead for Learning and Development professionals.

Monday, August 4, 2014

Gallup Called to Coach: Rebecca Parks

On the latest Called to Coach: India Edition, we spoke with strengths coach Rebecca Parks.

Thursday, July 31, 2014

Harmony -- Getting Along With People and Getting Things Done -- Theme Thursday Season 1

On the last Theme Thursday, we discussed the Harmony theme with Gallup Global Learning and Development Manager Shari Theer. Shari’s top five strengths are Achiever, Positivity, Focus, Harmony, and Empathy. 

Monday, July 28, 2014

Gallup Called to Coach: Carin Rockind -- S2E15

On the last Called to Coach we hosted strengths coach and motivational speaker, Carin Rockind. Carin is an international bestselling author, SiriusXM’s “Happiness Guru,” and is known as “The Woman’s Positive Psychologist.”

Monday, July 21, 2014

The Great Manager: Katie Barton

On the last The Great Manager webcast, we talked to Katie Barton, Gallup’s Executive Director of Software Development.

Thursday, July 17, 2014

Gallup Called to Coach: Belle Lockerby

On the latest Called to Coach: Southeast Asia Edition, we spoke with Gallup-Certified Strengths Coach, Belle Lockerby. Belle is the founder of rise 365, a not-for-profit focused on business incubation and startups. 

Thursday, July 3, 2014

Gallup Called to Coach: Harsh Vardhan Jajoo

Last week on Called to Coach: India Edition we hosted Gallup-Certified Strengths Coach Harsh Vardhan Jajoo. We talked to Harsh about how he couples his professional experiences with strengths-based development to create a world-class coaching experience.

Since taking the Clifton StrengthsFinder assessment, Harsh says he has become much more self-aware and more connected to those around him. Knowing this, he wanted to share this sense of self-actualization with others and help them discover their talents.

Thursday, June 26, 2014

Gallup Called to Coach: Margret Trilli -- S2E14

On the last Called to Coach we hosted Gallup-Certified Strengths Coach Margret Trilli. Drawing on her international career in investment management, corporate strategy, and executive leadership, Margret advises families on finance and investment topics, business management, and growth strategies.

Margret began to focus intently on strengths-based development in 2006 as part of a pilot program with senior leaders in a large organization. Eager to begin, she jumped ahead of the company-wide launch of Clifton StrengthsFinder and purchased StrengthsFinder 2.0 for her team. She quickly found that it fast-tracked her ability to manage effectively by knowing the innate individual talents of her team members.

Monday, June 23, 2014

Identify, Partner, and Develop to Create Campus Well-Being


The University of Minnesota is one of Gallup’s best partners and a true example of an organization making a strategic impact on hope, engagement, and well-being through a strengths lens. More than 30,000 faculty, staff, and students have used their strengths to impact these life-changing outcomes. But this has been a process and not simply a switch that was flipped on one day. Dr. Shane Lopez, Dr. Tim Hodges, Katie Lyon, and I have worked with campus leaders to create the right strategy, the right steps, and the right measurements to create true cultural change. I asked Grant Anderson from the University of Minnesota to share the story of how a well-being outcome was implemented within Residence Life. 

Tom Matson, Senior Director of Executive Leadership, Gallup Education Practice

By Grant Anderson, Assistant Director of Residential Life and Student Development, University of Minnesota

Housing & Residential Life at the University of Minnesota launched a program centered on Gallup’s Wellbeing: The Five Essential Elements in the fall of 2013 for 7,000 students. The journey toward our decision to create this educational curriculum and how it is being implemented today resulted in life lessons for all involved. We invite you to learn along with us.

Sometimes big ideas start in the smallest of places. In this case, the University of Minnesota well-being curriculum can trace its roots to playful banter between friends on Facebook. One friend was celebrating a successful strengths retreat at their institution and another friend, me, playfully mocked that retreat due to my complete lack of awareness about strengths or the benefits strengths can have on engagement and well-being. My friend pushed back on my mocking comments, and I started to think she might be onto something -- and that I might have been in the dark for way too long.

Friday, June 20, 2014

The Great Manager: Jeannie Ruhlman

The Great Manager webcast series compiles information and experiences from years of teaching managers how to be their best. Last week we sat down with Jeannie Ruhlman, Gallup Senior Analyst and Senior Consultant.

Only about one in 10 people have the innate talents to become great managers. These people are naturally proactive in developing people and helping them become better at what they do. Great managers never look at their employees as finished products; they continually work to make them more successful in all aspects of their roles. They work to harvest the best potential in their people, while recognizing individuals who are doing great things. 

Thursday, June 19, 2014

Individualization -- Appreciating the Uniqueness of Others -- Theme Thursday Season 1

On the last Theme Thursday, we met with Gallup’s Program Manager of Professional Development, Kristin Gregory, to discuss how people use the Individualization theme in their everyday lives. Kristin’s top five strengths are Woo, Empathy, Individualization, Activator, and Strategic.

People with strong Individualization talents notice and appreciate the unique characteristics of each person and can customize their approach accordingly. Like a casting director, they use their intelligence about people to position them to do what they do best. This creates a type of team synergy that leads to a more enjoyable experience and increased effectiveness.

Friday, June 13, 2014

Strengths Coaching -- What’s in it For Me?

By Heather Wright, Learning and Development Senior Consultant, Gallup

Pinch me. As a Strengths Coach, there are days when I feel like the luckiest woman in the world. Strengths coaching feeds my Maximizer. I love the fact that my purpose in coaching people is to focus on where they are strong and to help them think about leveraging that to be even better. I get excited when I am consulting with someone and I make an observation about how I hear their talent coming through in our conversation and they respond, “I never thought of it that way!” 

My favorite aspect of strengths coaching is helping people recognize the value their talent has -- not only for their success, but for others around them. Often when an innate talent is discussed, a person feels a little “aw shucks” about their gift. They assume that everyone processes information the way they do, or builds relationships as easily as they do, or recognizes the purpose in the work they do and how it connects to a bigger mission or purpose. I love highlighting for a person the ways they can not only aim their talent at a task, a process, or a relationship for their own success and improvement, but that they can also fan the flame of that talent to the people around them, making it easier for their team, their friends, or their family to benefit from the value of their talent.

Wednesday, June 11, 2014

Gallup Called to Coach: Lisa Peterson -- S2E13

Last week on Called to Coach we hosted Gallup Senior Practice Expert Lisa Peterson. Lisa has more than 30 years of experience as a consultant, coach, and human resources executive. Her wealth of expertise includes human capital strategy, organizational development, talent management, human resources management, and executive coaching.

Lisa was introduced to strengths during her career at Stryker. While there, she primarily used strengths for the early identification of individuals’ talents in order to produce and develop exceptional teams. Knowing individuals’ talents also gave managers a great resource to maximize the performance of their respective teams.

Wednesday, June 4, 2014

The Great Manager: Charlie Colón

The Great Manager webcast series compiles information and experiences from years of teaching managers how to be their best. This week, we talked with Gallup Senior Channel Manager Charlie Colón about how he uses Gallup’s employee engagement tool, the Q12, to help managers and leaders increase the quality and output of their teams.

Charlie notes that great managers are also great developers. Instead of only looking at their next move, great managers anticipate the future needs of their team or organization, and they align their team’s talent with those future needs. By placing talent where it thrives, managers will get the most out of their employees, while allowing them to do what they love.

Friday, May 30, 2014

Woo -- Not Afraid to Start Conversations With Strangers -- Theme Thursday Season 1

Last week on Theme Thursday, we took an in-depth look at the Woo theme and hosted Gallup Senior Education Program Manager JerLene Mosley. JerLene supports schools and school districts in selecting outstanding teachers and staff members and provides strengths-based development to staff and students. Her top five strengths are Individualization, Communication, Positivity, Activator, and Woo.

People with strong Woo talents bring energy to social situations. They can connect with others and act as catalysts in helping people connect with one another. They have an exceptional ability to draw others out of their shell.

Friday, May 23, 2014

Debunking the Myth of Well-Roundedness

By: Darren Virassammy, Co-Founder and COO, 34 Strong

An organization I once worked with was loaded with sharp, driven, and self-motivated people. Early
on, the individuals within this organization were really able to stay in their strengths zone, some specialized in managing projects, and others specialized in estimating. As the organization grew, the executive team focused more and more on the well-roundedness of everyone. As this growth occurred, there was a significant decrease in productivity as estimators were being forced to become project managers and vice versa. You see, the focus on becoming well-rounded -- an obsession with teaching everyone how to do everything -- diluted the talent base that had been prevalent within the organization’s culture in its initial years. This dilution of talent adversely impacted profitability, employee morale, and overall performance. During this period, from one year to the next, this business increased revenue by over 30% -- a staggeringly impressive increase, right? Wrong, their profitability level for the year of increased revenue was well below the previous year, despite employees working harder than ever. Essentially, revenue had grown by 30% and the amount of total money made year-over-year had decreased by nearly the same amount.

Thursday, May 22, 2014

Gallup Called to Coach: Jamie Librot -- S2E12

Last week on Called to Coach, we featured Jamie Librot, Gallup Senior Learning Solutions Consultant. Since joining Gallup in 2005, Jamie has consulted with external clients in a wide range of industries on various workplace issues. What follows are some of the highlights from the webcast.

When first discovering your strengths, it can often feel overwhelming as you dive into this language with which to describe yourself. Jamie suggests that, if you do feel as though it is too much information to take in at once, you approach it one strength at a time. There is no prescribed length of time that you should invest into each strength, but try owning your top strength first, and then moving on to the next one when you’re ready.

Wednesday, May 21, 2014

Gallup Called to Coach: Chandru Pingali

Last week on Called to Coach: Southeast Asia Edition we spoke with Gallup-Certified Strengths Coach, Chandru Pingali. Chandru started I-Cube Consortium Ltd. to enable companies in Asia and Africa to achieve scale and growth through strategic and executive leadership.

When Chandru first discovered his top five strengths, he immediately recognized that they described him perfectly. He now tries to spread strengths everywhere he goes and to everyone he works with. When working with new teams who haven’t taken the Clifton StrengthsFinder assessment, he makes sure the whole team discovers their strengths. He then meets with the group as a team to determine who can capitalize on their strengths to improve team performance.

Tuesday, May 13, 2014

Relator -- Caring Deeply for Others -- Theme Thursday Season 1

Last week on Theme Thursday we took an in-depth look at the Relator theme. Guiding us were Gallup’s Curt Liesveld and special guest Dr. Brian Brim, Gallup Senior Practice Consultant and author of Strengths Based Selling.

People especially strong in Relator talents form solid, genuine, and mutually rewarding relationships. Their relationships are close, caring, and trusting.

Over a quarter (28%) of people in Gallup’s strengths database have Relator in their top five, the third highest among all 34 themes. Those who have high Relator tend to value close, lasting relationships with friends and family. They often prefer informal relationships, as opposed to those with formal undertones, which can diminish the personal side of a relationship.

Relators are often at their best when they have one-on-one interactions with others. They care deeply for others, and seek people with whom they can develop long-term, meaningful relationships. Brian distinguishes Relator from Woo, stating that the two themes are unlikely to be paired together. He adds that Woo is more of the courtship, whereas Relator acts as the marriage.

Raw vs. Mature
People with strong Relator might describe themselves as somewhat introverted, as they are most comfortable around their own friends. This is an example of raw Relator. Mature Relator, however, takes it one step further by recognizing that, although they might prefer to be around their own friends, they are the most capable of providing these friends with the comfort and trust of a lasting relationship.

To hear more about the Relator theme and how people like Brian use it in their everyday lives, watch the full video above or the short theme video below.

Register now for Called to Coach, this Friday, May 16, at 1 p.m. EDT (-0400 GMT).

You can register for all upcoming Gallup Strengths Center webcasts at

Don’t forget to join the Called to Coach Facebook group. It’s a great place to network and meet others who share your enthusiasm for strengths.

Register for future webcasts.

Friday, May 9, 2014

The Great Manager: Jamie Hunt

The Great Manager webcast series shares knowledge and experience from Gallup’s many years of teaching managers how to be their best. We’re interviewing some of the best, most effective managers we know to understand what makes them great. On the most recent webcast, we hosted Gallup’s Jamie Hunt.

Jamie has been in leadership positions most of his life. Whether it was a student council leadership position in junior high school, student body president in college, or his leadership role at Gallup, Jamie says it’s his life’s mission to make sure people are in meaningful and purposeful positions.

Thursday, May 8, 2014

Gallup Called to Coach: Nicole Sedlacek -- S2E10

Last week on Called to Coach, we featured Nicole Sedlacek, Executive Director of Holt County (Nebraska) Economic Development.

Nicole began her work with strengths as a guide during the pilot of Gallup’s Entrepreneur Acceleration System (EAS) in 2012. The system was designed to help small to medium-sized businesses take a strengths-based approach to business development and economic growth.

Wednesday, April 30, 2014

Command -- The Power to Persuade and Inspire Others -- Theme Thursday Season 1

In case you missed it, last week on Theme Thursday we took a deep dive into the Command theme with the help of Gallup’s Curt Liesveld and Dr. Al Winseman.

People with strong Command bring decisiveness and emotional clarity. They have the ability to bring to light what is often avoided or unstated. This gives them the ability to resolve conflicts and misunderstandings.

Those who have Command as one of their top five strengths might feel that they are especially unique, and they should. Only 5% of people in Gallup’s strengths database have Command as one of their top five strengths -- the lowest of all 34 Clifton StrengthsFinder themes.

Friday, April 25, 2014

The How

Written by Becky JB Hammond MBA, MHSM, Founder, Isogo and a
GALLUP® Trained Strengths Coach

Article based on research from Dr. Angela Robles, President/Founder, Forza Institute

They are both elite. They have performed and excelled at the highest levels of the sport. They have both journeyed from childhood to adulthood to succeed in the most excellent and demanding echelons of the game. By this, they have joined a class of athlete that is reserved for only the most talented and strong.

Both of them are repeat Olympic gold medalists. Both of them are two to three time NCAA All-Americans. Both of them have multiple National Championships. Both of them played 1st base in the Pac 10 conference. Both of them adore the game of softball.

What they achieved is remarkably similar. It is how they achieved it where their stories dramatically diverge. Each of them used their uniqueness to get themselves to a place of greatness.

Dr. Angela Robles once wondered whether all elite athletes share a common set of strengths that distinguishes them from the competition and leads them to excel. As a three-time ASA National Champion and former Division 1 softball pitcher for the University of Notre Dame, professional athlete, and later an NCAA coach herself, Dr. Robles could not help but question what “ideal” strengths would look like in the sport of softball. Herself a relational powerhouse and self-described “hugger” of the team, she wondered if she were an outlier or part of the norm.

Wednesday, April 23, 2014

Gallup Called to Coach: Joe Bertotto -- S2E9

Last week on Called to Coach, we featured Gallup-Certified Strengths Coach Joe Bertotto.

Joe discovered his strengths in 2004 while working for one of Gallup’s clients. He had the opportunity to attend the Great Manager program, which not only gave him insights into his own strengths, but allowed him to see the power of strengths in other individuals and teams.


Monday, April 21, 2014

The Great Manager: Mike McDonald

The Great Manager webcast series compiles information and experiences from years of teaching managers how to be their best. We’re tapping some of the best, most effective managers we know to share with us what makes them great. In the first installment of The Great Manager webcast, we hosted Dr. Mike McDonald, a performance manager for Gallup’s outbound interviewing centers.

Mike started his career in broadcast journalism. Although he had aspirations of being a reporter or anchor, he found that he was at his best when he was behind the camera, producing, or directing. He quickly realized that his skills would be more beneficial if he could create ideal conditions for the people in front of the camera.
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